Delivery Information

At Kai Samara, we are committed to delivering your orders quickly, safely, and reliably across the United States.

Shipping Coverage:

We currently ship within the United States only.

Unfortunately, we do not offer international shipping at this time.

Processing Time:

Orders are processed within 1–2 business days (excluding weekends and holidays).

Orders placed after 2:00 PM (EST) will be processed the next business day.

Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number.

You can track your package anytime through the carrier’s website.

Delivery Address:

Please ensure your shipping address is:

Accurate and complete

Includes apartment/suite numbers (if applicable)

We are not responsible for delays or lost packages due to incorrect addresses.

Undeliverable Packages:

If a package is returned to us due to:

Incorrect address

Failed delivery attempts

We will contact you for reshipment. Additional shipping fees may apply.

Delays:

While we strive to meet delivery estimates, delays may occur due to:

Weather conditions

Carrier issues

High order volumes (holidays, sales events)

Lost or Damaged Packages:

If your order arrives damaged or is lost in transit:

Provide photos (if damaged)

We will work quickly to resolve the issue.

Need Help?

If you have any questions about your delivery, please contact us:

Email: contact@kaisamara.online

Phone: (817) 500-7218

Support Hours: Monday–Friday, 9 AM – 5 PM (EST)

Thank you for shopping with Kai Samara!

We appreciate your trust and strive to deliver the best shopping experience.